2023 SAP Concur India Business Travelers Report

Today’s business travelers are eager to travel and recognize the importance of doing so for both their companies and their careers. Yet travelers’ desire and need for flexibility and companies’ current policies concerning travel frequency, duration, and destinations are not always aligned.  

• 95% of Indian business travelers assert the future of their career depends on successful business travel in the coming year  
• 97% expect their company to allow them to make travel choices that are outside of that policy for reasons like safety, work-life balance and sustainability 
• 96% are willing to decline an assigned trip for reasons like health and safety, social, environmental or work-life balance concerns 

Business travelers consider travel critical to their careers, essential to maintaining important relationships, and imperative for aiding employee advancement. Yet such travel is becoming increasingly expensive and fraught with cancellations and delays that may require companies to make adjustments. As companies seek to balance corporate belt- tightening with travelers' demands, it is imperative they recognize the experience of business travelers and find solutions that provide the flexibility travelers seek – but do so within the purview of corporate travel programs and budgets.